I want to say we're sorry for the pain you have experienced as team members as a result of our company's failures," Sloan said. "Things went wrong. Problems need to be fixed. Customers and team members were harmed and need to be cared for. And a better and stronger Wells Fargo must emerge out of all of this." 'That's where the mindset becomes disgusting' Payden wrote about her experience in a Facebook post in September that was published by The New York Times . Business Insider followed up with her, and she told us more about how she inflicted pain on herself as a way of dealing with the stress.

...